TERMS AND CONDITIONS
Please carefully read the following Terms and Conditions and make sure that you understand them before placing an order with Lubell Designs. These Terms and Conditions will apply to any contract between us for the sale of goods and services to you. By placing an order with Lubell Designs you are agreeing to the Terms and Conditions, at which point a contract will come into existence between you and us. If you refuse to accept these Terms and Conditions, Lubell Designs will not be able to supply goods and services to you.
Lubell Designs reserves the right to change these Terms and Conditions at any time. Any such changes will take effect as soon as they are published on the website, it is your responsibility to read the Terms and Conditions on each occasion you visit the website.
All orders placed with Lubell Designs will be subject to these Terms and Conditions. Lubell Designs reserves the right to cancel an order at any stage.
There is a minimum order of 25 pieces for wedding stationery due to the time involved in creating artwork and printer minimum quantities. It is advisable, when determining quantities, to factor in extras for handwritten errors, or changes to your guest list. Remember you don’t need one invitation per person, only one per household.
Please allow plenty of time for your wedding stationery. It is advised to send out the invitations 3-6 months before the wedding date. Once you have placed your order and finalised the design, the printing and finishing can take up to ten working days to be completed. For Existing Designs, please allow 1-2 weeks for design work. For Bespoke Designs please allow 4-6 weeks for design work.
A timeline will be created as soon as an order has been placed. The timeline will show when each stage of the process is due to commence. It is important that you notify Lubell Designs immediately if you are unable to work to the time scale as any delay in supplying feedback, providing copy or approving proofs/artwork may result in a delay to your order. We will always try to accommodate tighter timescales if we can, but some schedules may incur a rush fee of £90.
Proofs and Artwork:
PDF Proofs and final artwork will be sent via email. Great care is taken to ensure all information is accurate, however it is ultimately the responsibility of the client to check layout, wording, spelling and grammar.
If designs are approved and signed off with type errors and subsequently printed, Lubell designs takes no responsibility, and will not be liable for any resulting cost. If replacements are required they will be charged for in full. It is therefore of the utmost importance that you check all spelling and copy thoroughly before approving any designs. It might be a good ideas to have a friend check it over too.
We do strongly recommend that you print this pdf in order to view it to the correct size. We will not begin print production until we have received written sign off from you referencing the correct proof to proceed with.
If you would like a printed proof of your design so as you can see exactly how it will look on the card type you have chosen, the cost for this is £30 per card. This is due to the printing set up costs for a single print
Please note that the colour that appears on your computer screen will differ from screen to screen and from printer to printer depending on how your screen is calibrated and also the type of printer and ink used we recommend ordering a printed sample of your stationery if you are uncertain about the colour, or are trying to match to a specific swatch.
Design and proofing takes time and this has been factored in to the cost, we include 2 amendments with PDF proofs after the design has been finalised. Further revisions with proofs will charged at £25 each.
All stationery, artwork and designs remain the copyright of Lubell Designs, they may not be reproduced in any form without prior written permission from Lubell Designs.
Any design, illustration or idea created for the client by Lubell Designs, is licensed for use by the client on a one-time only basis and may not be modified, re-used, or re-distributed in any way or form without the express written consent of Lubell Designs. Any improper or illegal use of the stationery, artwork or designs or any other intellectual property rights will be pursued.
We cannot copy another design. You can send a design reference to me as an example of what you are looking for and we will be able to create our own version, using that as inspiration.
It is the client's’ responsibility to get permission to reproduce any copyrighted material, such as the words of hymns or poems, which are to be featured in the stationery.
Lubell Designs reserves the right to use any stationery created for you to promote our products and services. However, we will never share any of your contact details with third parties.
Lubell Designs reserves the right to turn a Bespoke Design into an Existing Design, but only after your wedding or event has taken place.
Any illustrations, designs, or text supplied and/or designed by Lubell Designs on behalf of the client, will remain the property of Lubell Designs and/or its suppliers in accordance with the Copyright, Designs and Patents Act 1988.
Upon placing an order, a non-refundable payment of the design fee in full will be required before any design work can begin. An invoice for the payment will be sent by Lubell Designs.
Once final proofs have been agreed the payment of the printing costs will be required in full before printing can commence. All costs are quoted in and are to be paid in pound sterling, by bank transfer.
Lubell Designs cannot be held responsible for any delay to delivery as a result of late payment.
The utmost care will be taken when packaging your stationery for delivery. Orders will be sent by a next day courier service or Royal Mail Special Delivery and a signature will be required. The cost of UK delivery will be a minimum of £15.00. For delivery overseas, we will discuss the most suitable delivery arrangements and agree them in writing in advance of delivery. A delivery date and delivery address will be confirmed with you before your stationery is posted, it is important that you provide an address where someone will be able to sign for it, be that a work address or a friend’s house.
Cancellations, Loss or Damage:
Once an order has been placed, we will do our best to accommodate any amendments that you request to numbers and requirements. However, once any third party costs have been incurred, it will not be possible to cancel an item.
Lubell Designs cannot be held responsible for any loss or damage to your order once it has been dispatched.
We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under these Terms and Conditions (or any other agreement between us) that is caused by any act or event beyond our reasonable control. If such an event occurs, we will contact you as soon as reasonably possible to notify you, our obligations will be suspended and the time for performance of our obligations will be extended for the duration of the event and we will arrange a new timeline and delivery date.
By placing an order with Lubell Designs you are agreeing to these terms and conditions.
These Terms and Conditions (and any non-contractual obligations arising out of or in relation to them) shall be governed by English law and subject to the exclusive jurisdiction of the English courts.